Frequently Asked Questions (FAQs)
Do you offer free consultations?
Yes. We offer free initial advice on all legal questions within our expertise. This initial consultation allows us to understand your situation and advise you on the best way forward.
Can I set my own limit on costs?
Yes. We are happy to agree on a limit on costs. We will not exceed this limit without obtaining your explicit consent first, ensuring you remain in control of your expenses.
Can you do home or business visits?
Yes. We understand that visiting our offices can be difficult for some clients. We are happy to arrange home or business visits by prior appointment to make the process as convenient as possible for you.
Can I see a solicitor outside of normal office hours?
Yes. We are flexible and accommodate our clients’ working commitments. We often see clients after 5 p.m. or arrange out-of-hours telephone conferences. Our criminal lawyers are available 24/7 to provide emergency advice.
Will you take on my case if I am outside of London or Birmingham?
Yes. We have clients across the UK and abroad. We commonly use email, post, and telephone for communication, which means personal attendance is usually unnecessary and kept to a minimum.